Services
Accredited certification
The certification process
Granting
Initial audit in two stages (stage 1 and stage 2) followed by the certification decision.
Maintaining
Surveillance audits at least once a calendar year, to confirm that the management system continues to meet the requirements.
Renewal
Recertification audit before the certificate expires, for a new three-year cycle.
Suspension
When the certified organisation does not meet the certification requirements, the certificate is temporarily invalid for a limited period.
Restoring
Certification is restored once the issue that led to the suspension has been resolved.
Withdrawal
When the causes of suspension are not resolved within the time set, or at the request of the organisation.
Extending the scope
On request, after an assessment of the new activities, products or sites.
Reducing the scope
When the organisation no longer meets the requirements for part of the scope, or at its request.
Other certifications (not accredited)
On request, CQA can also certify management systems against other international standards outside the scope of its NAH accreditation, for example ISO 22301 (business continuity), ISO/IEC 27001 (information security), ISO 22000 (food safety), ISO 50001 (energy) and ISO 37001 (anti-bribery). These certificates are not accredited: they do not bear accreditation marks and are not covered by the EA and IAF agreements.